The inner crisis of a disintegrating society is constituted by the fact that too many people inside this society are not told what to do…
An unemployed man [or a hampered man] is a person who looks for orders and can’t find anybody to give him orders.*
I am a master electrician, although I haven’t worked in the trade for several years now. One thing about working in a trade is that once you’re past being a first year apprentice, your responsibilities on the job are no longer limited to the tool belt. You have to begin training the guys less experienced than you. And once you’re a journeyman, you’ll likely discover that most of your time on the job is teaching and supervising the apprentices.
The number one thing that will stop an apprentice from doing his work is a lack of knowing what to do. It won’t be laziness or apathy. He simply either was not given clear instructions, or he is too overwhelmed with the task before him. And once that happens, he’ll either stall out altogether or begin lying about what he’s actually doing.
I remember working for a company in which the boss (not a very good boss) left an apprentice to run a fairly large job. There were several different areas in one warehouse where electrical work needed to be done. The apprentice had the skills and knowledge to do every job, but he was struggling and falling behind. The boss sent me to help him get back on track. After walking through the job site with the apprentice to see where he was at, he said to me, “There is so much to do, and I just don’t know where to start.”
To remedy the situation, all I needed to do was lay out a systematic task list for him to follow: “Do that job first, because you’re going to need that powered up in order to do the next job. Do that other job next so that we can move this junk into that corner to have space to do the next thing. Next, do such and such…….” Once he knew what to do and in what order, he was back to working at his normal efficient speed.
Visionary leaders are rarely good at creating systematic task lists. Because their leadership style is so rooted in rhetoric, their connection with practical realities is severed. Visionary leaders are often throwing bricks in the air to build the second story of a building for which no proper foundation has been laid.
It is amazing what can be accomplished with mere rhetoric, and as I have written about before, visionary leaders are needed to inspire people at the beginning of a movement. But it is also amazing at how quickly the rhetoric can become completely meaningless. Some things sound good and wise when spoken, and they might even be true, but when you actually stop to ask what the thing said really means and how it applies to real day to day life, it proves to be completely worthless. And when I hear followers of visionary leaders parrot their slogans without thinking, like Winston in 1984 I get a little lonely and depressed.
When a visionary leader sees that his followers aren’t doing what he expects and hopes for them to do, he usually writes them off and says, “They just didn’t catch the vision.” And he might actually be correct, but does he ever ask why? Also, because his expectations are what they are, he usually is only followed by more future visionary leaders, which isn’t always desirable.
A master knows that when his followers are not living up to his expectations, it’s usually because he hasn’t clearly defined what needs to be done at ground level. He hasn’t laid out the systematic task list. He assumes his followers are already passionate about the work and striving to be masters themselves (otherwise they wouldn’t be there), so he doesn’t waste time using himself as an example to inspire them to work harder or embrace the vision. He knows the passion will come from the work itself when the followers know what to do.
I am currently learning the skills and techniques of blacksmithing. Now, you can’t honestly call yourself a blacksmith until you’ve learned how to forge your own tongs. My first attempts at forging tongs resulted in embarrassing monstrosities which I kept hidden from my family so they wouldn’t laugh at me. I watched how-to videos and looked at pictures of completed tongs, but I could not get them right.
It wasn’t until I bought a book in which a master laid out the forging process, step by step, systematically. “Measure this much here … isolate this much material there … hammer down to half the bar’s thickness here …” Only then was I able to forge the tongs, and they turned out quite well.
When a visionary leader is most needed and effective, the movement which he is leading is in such a state of rapid growth that no one cares if there is any systematic structure at all. The movement is riding on a wave of excitement, and for the time, that is sufficient. But that wave is temporary. The master needs to step in and create some proper systematic structure.
Now, when I say “systematic structure” I am not talking about creating a bureaucracy. I am a borderline anarchist, and I hate all unnecessary rules. But, it is a false dichotomy to say that you can either have structure or freedom.
A master is a master precisely because he knows how to create freedom in the boundaries of structure.
*Eugen Rosenstock-Huessy, The Origin of Speech, pg. 14-15